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Leading With Compassion in Care

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Leading With Compassion in Care

7 December 2023

Vierka Hiscock took over as Managing Director and CEO of Care Horizon’s in 2017. Since then, she has done wonders for the company, its clients and the South Gloucestershire care industry.

She is a passionate and visionary leader with over 15 years’ experience in patient social care and business administration. She holds a Level 5 Diploma in Management and Leadership Health and Social Care and is currently pursuing a CMI Level 7 Diploma.

As a certified coach/mentor, Vierka believes that with the right support, everyone can reach their full potential and become successful. Vierka has instigated an individualised training plan for each staff member, including QCF qualification training. She offers all her staff one-to-one mentoring/coaching every month for life skills and a business coaching and mentoring service to other companies.

LOOKING TO THE PAST TO SECURE A POSITIVE FUTURE

During her upbringing in Slovakia, she noticed how few women were in leadership positons, which sparked a profound passion to be a headstrong individual and have the chance to put forward her views. With the position she has now, she feels honoured to work with incredible people who are extraordinarily versatile and resourceful.

“For me, you are only as good of a leader as the teams you are managing and supporting,” shares Vierka. “Their accomplishments are a reflection of the hard work and dedication they show, supporting each other and our clients.”

“Instead of focusing on their performance alone, I see to it that the organisation also invests in developing our staff’s skills and character,” continues Vierka. “This is supported by the fact that employees are more naturally and intrinsically motivated when they consistently improve and become better versions of themselves”.

Likewise, Vierka considers being truthful and honest with team members as fundamental, especially when mistakes happen, as nobody is perfect. “What’s important is to learn from the mistakes and not repeat them again. Making time for staff members and letting them feel appreciated is also very important, so everyone feels supported.”

INSPIRATION

But who inspired her to become the wonderful leader she is today? “My dad has been my biggest role model. He led by example, holding several positions in management and leadership throughout his career.” He showed Vierka that success is achievable and inspired her to dream bigger and achieve more.

Vierka is a leader who is so passionate about her work that it doesn’t feel like work. She begins each day knowing she has the support of a wonderful, experienced team, who show willing and determination through thick and thin.

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