Support for adults whose needs have outgrown standard care.
Private, specialist support for adults with autism, learning disabilities, mental health needs and behavioural distress — in their own homes, across Bristol and South Gloucestershire.
From two hours a day to 24/7 community support. Stable teams. Senior oversight from day one.
Regulated · CQC rated Good · ISO 9001 + 45001
Stable · Average client tenure measured in years
Trusted · Long-standing senior leadership on every case
Complex support at home.
Autism, learning disabilities and behavioural distress
Where standard services have struggled to hold — predictable routines, communication that works for the person, patient interpretation of distress.
Mental health support at home
Stable day-to-day structure, consistent relationships, and a calm environment within which therapy and recovery can stick.
Parkinson’s, Alzheimer’s and progressive neurological conditions
Patient, paced support designed around staying at home with dignity, independence and a familiar two or three workers.
Packages range from two hours a day to 24/7 community support. The same two or three workers cover each home, week after week. We do not staff through agencies.
Also available: Independent living mentoring · Home and lifestyle services
Real lives we support
Three real situations, anonymised.
Tom
Autism & anxiety
Privately funded
Tom is autistic and highly anxious. By his early thirties, his parents were still doing almost everything — appointments, money, meals, crisis management — on top of their own health and work. Several support packages had been tried, but teams changed constantly and nothing held for long.
Tom’s parents decided to privately fund a small, stable team. We started with weekly visits and stepped up to daily support as trust grew. Three years on, Tom has a predictable routine with two core workers he knows well, his parents are no longer on call for every crisis, and conversations about the future feel possible again.
Round-the-clock support in his own home for seven years. Three rotating workers he knows by name, never an agency stranger.
Predictable routines. A sensory-aware environment built around what works for him, not what fits a rota. His parents finally sleep.
Mr Williams
Autism
Seven years · 24/7
Olive
Founding client
Nine years with us
Among our first clients in 2017. Same lead support worker for nine years.
Her family no longer counts the years — they count the things she has done in them.
9.5/10
Reviews on homecare.co.uk
Trustpilot
CFI Group verified reviews
24hr
Response & start-of-care
The first conversation is confidential, takes as long as it needs to, and commits you to nothing.
[email protected] · Send a confidential message
There is no call centre. Enquiries are handled by our Service Manager Jo Sparrow and Deputy Manager Jessica White — both long-standing senior members of Care Horizons — with oversight from Vierka Hiscock on every case.
Independent Bespoke Care and Mentoring
Care Horizons is the leading provider of in-home day and 24/7 care and lifestyle management for individuals with mental health conditions, learning disabilities and conditions including Parkinson’s and Alzheimer’s.
Operating throughout Southwest Gloucestershire, the highly qualified team at Care Horizons is unparalleled when it comes to transforming people’s lives for the better, maintaining independence with dignity at home, and optimising wellbeing.
Receive care in 24 hours
Rated 9.5/10 on 
Maintaining and improving independent living holistically
At Care Horizons we specialise in providing support for individuals living with special needs and disabilities in their own homes. We strive to ensure our clients can remain living in their own homes, as well as supporting their overall lifestyle to maintain independence and improve quality of life. We work with people who have more basic needs right through to those with more severe and complex needs.
Care Horizons principles of care are underpinned by a unique holistic approach to an individual’s needs. We passionately believe that life is better at home and can implement measures on many levels to make this possible. In addition, we strongly believe that social health is equally as important as mental and physical health, hence our holistic approach. We specialise in mentoring our clients, to help them with life skills, social interaction and employment. Our Managing Director, Vierka Hiscock, is a highly qualified coach and mentor in both business and life skills, which she is passionate about providing for both staff and clients.
Find Care
Care Horizons supports adults of all ages throughout the Southwest, providing services for a diverse range of mental health conditions, learning disabilities and those living with neurological illnesses.
We offer unmatched quality and support. Choosing us means becoming a part of our extended family and our clients’ overall wellbeing is at the heart of everything we do. We are committed to enhancing quality of life through mental, social and physical support.
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Care Services
Mental Health
Mental illness refers to a range of conditions that affect a person’s thoughts, emotions, behaviour, and overall mental and social well-being. These conditions can disrupt daily functioning, impair relationships, and detrimentally impact quality of life. At Care Horizons we are highly experienced in dealing with a wide spectrum of mental illnesses, including anxiety, depression, psychosis, eating disorders and more. Mental health support is a core service that runs through all our client care plans.
24/7 Care
Our 24/7 Care Services are available for adults of all ages, living in Southwest Gloucestershire. Working in teams of two, our carers provide round the clock support and care, either on a permanent or respite basis. Our services assist people who need constant support due to medical, physical, cognitive, or psychological needs. We ensure our clients’ safety, well-being, and daily needs are met through medical care, personal care, emotional support, and assistance with daily tasks, depending on the individual’s specific needs.
Learning Disabilities
Learning disabilities affect the way individuals process and understand information. These conditions can impede learning in various areas such as reading, writing, mathematics, and reasoning skills, despite normal intelligence and adequate educational opportunities. Learning disabilities are typically lifelong and can impact academic, social, and daily living tasks. We provide tailored teaching methods and support to help individuals overcome their specific learning challenges and reach their full potential.
Autism & Aspergers
Autism is a complex neurodevelopmental condition, characterised by difficulties in social interaction, communication, and repetitive behaviours, and varies widely in presentation and severity. Our team is highly trained and experienced. Some individuals with autism also possess exceptional abilities or talents. Early intervention, therapies, and support can greatly improve the quality of life for those with autism, helping them to develop skills and navigate the challenges associated with the disorder. After a detailed assessment, we produce a bespoke care plan to specifically reflect the areas of and levels of support each individual requires.
Our Ethos
We believe strongly in empowering minds through personalised care and mentoring for mental and social health, through mentoring and coaching, to enhance our health care services. We focus on Stress Reduction, Immune System Support, Healthy Lifestyle Choices, Medication Management, Enhanced Coping Mechanisms, Reduced Isolation, and Positive Neurological Effects.
Improving both mental and social health can have a profound impact on overall well-being, and contributes to both better management of, and slowing down of, illness and disease. We strive to develop each individual to their fullest potential, with strong resilience, whilst maintaining dignity and equality.
Our Impact
We are proud of the positive difference we make on our clients’ lives and those of their family and close friends. We treat everyone individually, taking time to fully assess their needs, establish where improvements can be made and devise a bespoke and holistic care plan.
Our passion for independent living at home not only supports people in their existing home environments, but also is key when clients are challenged with a change in circumstance, such as having to move house, when parent or family careers can no longer cope or sadly pass away, and even as an intervention to delay or prevent moving into a residential care home.
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“Absolute pleasure to work alongside Care Horizons in delivering the highest quality service levels to clients looking for mentoring services and access to the community.”
CFI Group, Trustpilot
