More support.
More independence.
Still home.
Whether it’s your mum, your dad, or an adult son or daughter who needs more support than most services are built for — we start with the person, not the task list. The same small team, week after week, since 2004.
Care is agreed following assessment of needs, suitability and staffing.
How can we help?
Visiting support starts at two hours. Two of these services are available now; two are being prepared and are clearly marked.
Care for an older person
Unhurried visiting support at home, from two hours a session. Personal care, meals, companionship and keeping familiar routines in place.
Available now →
Specialist adult support
Our established service since 2004: autism, learning disabilities, mental health and behavioural distress, including supported living and 24-hour support.
Available now →Two-week rotational live-in care is not currently offered. Our established waking-night and sleep-in arrangements are available now and are a different thing.
Know who you're speaking to.
Care Horizons is led locally. Our Service Manager and Deputy Manager handle enquiries, with senior oversight of care and suitability decisions.
Care planning starts with the person and what matters to them, whether it is confidence outside the home, a familiar daily routine, or reliable help at home.
Meet the teamFamiliar relationships. Personal attention.
For regular visiting care, the same two or three familiar workers cover each home week after week, with arrangements for leave and sickness.
We also explain cover and changes so you know what to expect.
Sometimes the biggest difference is having enough time.
If putting on socks takes twenty minutes, but Dad can still do it himself, that independence deserves encouragement—not a rush to finish.
Our minimum two-hour visiting sessions create more space for routines, conversation, everyday skills and support at the person's own pace.
How we support familiar routinesHow arranging support works
Tell us what you need
Contact us for yourself, a family member, or someone you support professionally.
Meet and assess
We discuss needs, preferences, routines, staffing and the home or community setting.
Receive a clear proposal
We explain the agreed service, staffing, cost and next steps before care starts.
Real people. Clear communication.
Our team aims to make finding support less complicated. We respond to enquiries within one working day, and we'll explain honestly whether we can meet your needs.
Funding your support
We welcome privately funded enquiries and direct-payment discussions, as well as enquiries from professional referrers.
Funding and costs →Professional referrals
We welcome referrals from social workers, case managers, registered managers and other professionals, and review whether a proposed package is appropriate and can be staffed safely.
For professionals →Are we able to help where you are?
We would rather tell you plainly than take an enquiry we cannot staff.
Where we work
- Visiting care — confirmed
- Bristol and South Gloucestershire.
- Visiting care — enquiries welcome
- North Somerset and Gloucestershire. We will tell you whether a package can be staffed in your area before anything is agreed.
Let's talk about what would make life easier.
Call 0117 405 4320 or email [email protected].